FAQ

We have several levels of account types. (If more appear necessary, they can be added.)

Admin	All rights
Board Member	Can add/manage board and all other accounts
Owner	Can manage their own account, add Owner and Household accounts for their Unit, manage all accounts for their Unit
Household	May view records only

Information deemed public, such as the Rivergate Pompano Rules and Regulations, may be viewed by anyone without logging in. Private information, such as the Rivergate Pompano owners directory of names and telephone numbers is private, and may only be viewed by valid account holders when logged in.

• Initial passwords created by an account administrator are not particulary secure. Since your password was sent to you by e-mail, anyone intercepting this e-mail will know your password. We encourage members to change their password from the one initially assigned at their earliest convenience via the button on your home page.
• Once your password is changed, passwords stored in our database are highly secure.
  RivergatePompano.com employs one-way encrypted passwords like most modern websites. This means that passwords are not visible and cannot be discovered, even by the site administrator or potential hackers. Forgotten/lost passwords can only be reset via the account owners e-mail exchange. The system administrator can reset a password if requested.