FAQ

Answers to your burning questions.

See Overview

We have several levels of account types. (If more appear necessary, they can be added.)

Web Admin All rights
Board Can add/manage board and all other accounts
Owner Can manage their own account, add Owner and Household accounts for their unit, manage all accounts for their unit
Household May view records only. Suitable for a spouse who prefers not to have edit access, children, and guests who need site-viewing access.

Information deemed public, such as the Rivergate Pompano Rules and Regulations, may be viewed by anyone without logging in. Private information, such as the Rivergate Pompano owners directory of names and telephone numbers is private, and may only be viewed by valid account holders when logged in.

RivergatePompano.com password storage is highly secure.

RivergatePompano.com passwords are not stored as plain text. Instead, RivergatePompano.com employs one-way encrypted passwords like most modern websites. This means that passwords are neither visible nor discoverable by anyone; that includes the account owner, the site administrator, and, most importantly, potential hackers. Forgotten/lost passwords can only be reset via an e-mail exchange with the account owner. The system administrator can reset a password if requested.